Who Am I:  September 5th 2015 - December 20th 2020

An Experience (UX) Designer with over 4 years of experience designing and shipping successful consumer products that ranges from mobile apps to AAA title games to transportation application and internal tools while working in companies such as BlackBerry, Microsoft, and Electronic Arts.


Electronic Arts-Experience Designer (Jan 2018- Present)

-Successfully guided UX requirements set by the manager for 2 AAA titles, NHL 19 which was welcomed with positive reviews upon release and NHL 20 to be released later this year.
-Drove designs from ideation through production and iteration while working closely with core leads, production, and development teams.
-Monitored and review current design system features to improve quality for user satisfaction through data collection across multiple areas.
-Produced site maps, user flows, user stories and wireframes (low to high fidelity) for the new game modes while coordinating with production and development teams to ensure feedback is being incorporated in the design.
-Assisted with the planning and execution of UX roadmap throughout pre-production to post-production.
-Communicating with multiple teams to ensure UX principles are followed and meets the original intent of the design throughout production.
-Helped established and standardized product design development process to include in the development cycle.
-Led UX evaluation for multiple game modes to identify and provide solutions for areas that require improvement for product owners and multiple disciplinary teams.



Mircrosoft- User Experience Designer Intern (Apr 2017- Sept 2017)

-UX designer for a partnership application with TransLink to help create an iOS app that will be the foundation of future TransLink related projects.
-Met weekly with TransLink management team to discuss implementation strategy for design.
-Developed and delivered wireframes, process flows, mock ups, user journey, prototypes and site maps to support development team.
-Created visual assets for application and marketing team based on iOS and TransLink branding guidelines while also incorporating Microsoft’s Inclusive design guideline.
-Conducted and delivered findings of user testing to help the team identify users' challenges and feedback on authentication project by working closely with TransLink technology division to generate user data from the user testing sessions and create action items based on the data.


BlackBerry- Interaction Designer (Aug 2016- Mar 2017)
-Worked daily with an agile team of developers and designers to determine, communicate, and QA test web UI and functionality as well as further investigate into old JIRAs for revision.
-Contributed to the development of new interaction patterns and user overflow.
-Developed and delivered wireframes, process flows, mock ups, user journey, prototypes and sitemaps to support development team for the GP-10 and GP-12 DTEK50 release.
-Led usability research to observe patterns in users' interactions as well as creating the beta test survey for gathering further data on potential users.
-Conducted and delivered findings of user testing to help the team identify users' challenges and feedback on authentication project.
-Worked with product & research team to define research methodologies and participated in user testing or fieldwork and the presentation of findings as required.